McDonald's is pleased to inform all its customers and visitors about its online personal data protection policy. Rest assured that McDonald's makes every effort to protect the personal data of visitors to this site in compliance with both French and European legislation on personal data protection.
Types of information we collect and how we use it
Voluntary Data: McDonald's only processes personal data, such as first and last names, postal and email addresses, that you voluntarily provide.
Usage: This information is essential for our commercial relationship with you, particularly to respond to information requests, gather feedback on our websites and products, or allow you to participate in contests or games.
Consequences of Non-Communication: Failure to provide these details may make it impossible for us to respond to you or include you in our contests.
Access and Communication: This information is primarily accessible by McDonald's France SA. With the exception of your email address (which requires express consent), data may be shared with direct subsidiaries and the Groupement d'intérêt économique McDonald's Force to provide you with group offers and local contests.
Sharing Personal Data
The McDonald's Family: Data may be shared within the "McDonald's Family," which includes the parent company McDonald's Corporation (USA), its worldwide subsidiaries, affiliates, and the community of franchisees.
International Transfers: Sharing data may involve transfers outside the European Union. Such transfers are communicated at the time of collection and only occur toward countries recognized by the European Commission as providing an equivalent level of protection, or with authorization from the competent national authority or your express consent.
Service Providers: McDonald's may use third-party companies for commercial or technical tasks (order fulfillment, promotional assistance, etc.). These companies have access to personal data only as necessary to perform their tasks and are committed to complying with data protection laws.
No Sale of Data: McDonald's does not sell, transfer, or communicate personal data to third parties outside the McDonald's Family.
Children's Privacy Policy
Special Attention: McDonald's pays particular attention to communications with children and families.
Under 13s: Personal data is only collected from children under 13 in exceptional cases, such as collecting an email address to respond to a one-time online request (e.g., sending a screensaver), after which the address is deleted.
Parental Consent: No detailed data, such as a postal address or phone number, will be collected from children under 13 without written parental or guardian consent.
Parental Monitoring: We encourage parents to regularly monitor and supervise their children's online activities.
Rights of Access, Modification, and Deletion
You maintain control over your personal data. To access, modify, or request the deletion of your or your child's data, please send a written request signed and accompanied by a photocopy of an identity document to:
McDonald's France Service Consommateurs
Protection des Données Personnelles
1, rue Gustave Eiffel
78045 Guyancourt Cedex
Cookies
McDonald's uses cookies to improve your online experience, measure site traffic (number of visits, pages viewed), and remember your preferences.
IP Addresses: IP addresses are collected but immediately anonymized after use.
Browser Options: You can set your browser to refuse cookies or alert you when one is sent. However, disabling cookies may limit some site features.
Security
In accordance with the law, McDonald's implements all necessary security precautions to preserve the maximum security and confidentiality of data. This prevents data from being distorted, damaged, or accessed by unauthorized third parties. These obligations are also strictly imposed on any subcontractors.